Terms of Service
Last updated: 15th February 2026
Welcome to Neckora™. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
For any questions, contact us at:
support@neckora.com
Use of Our Website
By using this website, you confirm that:
You are at least 18 years old or using the site under parental supervision.
You will not use our products or website for any unlawful or unauthorized purpose.
You will not attempt to interfere with the website’s security or functionality.
We reserve the right to refuse service to anyone at any time for any reason.
Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
We do not guarantee that product descriptions or other content are error-free.
Colors may vary slightly due to screen settings.
We reserve the right to correct pricing errors at any time.
SleepAlign™ and related products are intended for general wellness use only and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payments
By placing an order, you agree that:
All information provided is accurate and complete.
You are authorized to use the selected payment method.
Payment must be received before your order is processed and shipped.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Shipping & Delivery
Shipping times are estimates and may vary depending on location and courier services. We are not responsible for delays caused by external factors such as courier issues or customs procedures.
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Returns & Refunds
Returns and refunds are subject to our Refund Policy. Please review our Refund Policy page for detailed information regarding eligibility and procedures.
Intellectual Property
All content on this website—including text, images, logos, graphics, branding, and design—is the property of Neckora™ and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law:
Neckora™ shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
Use of our products is at your own discretion and responsibility.
Indemnification
You agree to indemnify and hold Neckora™ harmless from any claims, damages, liabilities, or expenses arising from your misuse of our website or violation of these Terms.
Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.
Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: support@neckora.com
