Shipping Policy

Last updated: 15th February 2026

At Neckora™, we are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday). Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Locations

We currently ship within the United Kingdom. Shipping availability to other regions may be updated from time to time.

Shipping Costs

We offer FREE standard shipping within the United Kingdom unless otherwise stated at checkout.

Delivery Time

Estimated delivery time is typically 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service.

Please note that delays caused by couriers, customs, or unforeseen circumstances are outside of our control.

Tracking Your Order

Once your order has been dispatched, you can track your shipment at any time using the tracking link provided in your shipping confirmation email.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

If you have any questions about shipping, please contact us at:
support@neckora.com